Booking information

Prices

The basic prices are per night and appartment for an occupancy of 1-2 guests. For each additional guest there is an extra charge according the price list.
Included in the price are: appartment, bed linen, towels, kitchen ustensils, TV, water, electricity, heating, Klausen Card (alps & wine), final cleaning (surcharge only for stays of 1 or 2 nights), free internet access (WLAN / WiFi) in all appartments, all taxes except for local tourist tax (see price lists).
The guest washing machine can be used at extra cost.
Baby bed and baby chair available on request free of charge.

Final cleaning will be charged only for stays of less than 3 nights.

We are open all year.

Local tourist tax

In South Tyrol a local tourist tax was introduced in 2014. This tax is used for building and maintaining infrastructure and services. It is collected by the accomodation facilities per guest and night. Excluded are children < 14 years.
The local tourist tax is 2,40 € per person and night.

Price discounts

Prices for children, see price lists.

Pets

We are sorry, but pets are not allowed in our appartments.

Payments

We accept payments in cash or bank transfer (prior to arrival). Credit cards and bank cards are not accepted.

Arrival and departure

Check in on arrival date is possible from 15:00 (3 pm). On departure day we kindly ask you to leave until 10:00 (10 am) to allow for the final cleaning.
Guests arriving by train or bus will be picked up at nearest station.

Booking conditions

Please take note: booking is confirmed upon payment of deposit (booking confirmation) and the sending of booking confirmation. Deposits (40%) will not be returned in case of cancellation.

The following cancellation policies also apply:

Cancellation policies in accordance with Art. 1382 ZGB

If the guest cancels up to 30 days before arrival, we keep the deposit and you do not pay the remaining amount. Cancellation between 1 month and 2 weeks before departure: 70% of the booking value.
Cancellation less than 2 weeks before departure: 100% total price.

A no-show will be charged with 100% of the total price.
Please inform us early in case you have to cancel your holidays.
A delayed arrival and departure ahead of time will be billed with 100% of the price per day.

Travel cancellation insurance

We recommend a travel cancellation insurance with your booking i.e. via „Roter Hahn“. For more details see http://partner.europaeische.at/roter-hahn?AGN2=140076183

Protection of data privacy

The Obergruberhof of Hannes Thaler processes and saves your personal data neccessary for the booking. The processing is compliant with the European Data Protection Act (Europäische Datenschutzgrundverordnung 679/2016). All data are handled in a confidential way and not passed on to third parties.

Disclaimer

We strive to provide correct and complete information on this website. However, we assume no liability or guarantee for the topicality, correctness and completeness of the information provided. We reserve the right to make changes or additions to the information provided without prior notice. The respective offer or booking confirmation is binding. Despite careful control of the content, we accept no liability for the content of external links. The operators of the linked pages are solely responsible for their content.

Note

It is expressly referred to the legal provisions Art. 45-67 of the Italian Consumer Protection Code GvD 206/2005.

Mandatory information according to EU Regulation No. 524/2013 of the European Parliament and Council. Platform for online settlement of consumer disputes (ODR) by the European Commission:

https://ec.europa.eu/consumers/odr/